- Functionality
- configuration and parameter setting of IIoT devices; device management for organising connected devices; generation of calculated values using mathematical functions; user-defined dashboards to visualise machines, processes and data; analyse historical data using graphical trends and perform exports; use tickets to organise warnings and alarms related to static thresholds, check, acknowledge and delete them; remote access to platform and system components; natural language interaction with the moneo ecosystem via integrated AI assistant; incl. 500 credits for the transmission of sensor and process values as well as for remote sessions to access system components (varies according to transmission frequency)
- Type of contract
- subscription
- Start of contract
- upon activation or at the latest 3 months after purchase
- Term of the contract
- 12 months
- Period of notice
- 3 months before the end of the contract term
- Renewal
- automatic renewal by contract term if not terminated
- Activation
- upon activation of the licence; automatic activation 3 months after purchase
- Invoice date
- directly with the beginning of the contract term (annual invoicing) in advance (for the term)
- Data centre location
- the following data centre sites are available:; USA; EU
- System availability
- 99.5 % (for details see Service Level Agreement for ifm cloud services); system status, status and documentation at https://www.status.ifm
- Data storage
- when the subscription is active, the process values, alarms and warnings collected in moneo are stored for 2 years; then the oldest values are overwritten automatically
- Behaviour at the end of the contract
- once the licence has expired, no further process values are collected; the user login and access to collected data is possible until 30 days after the licence has expired; all collected data will be deleted 60 days after the licence has expired
- Language
- German; English; French; Italian; Spanish; Portuguese; Chinese; Japanese; Korean; Polish